Privacy Policy
Ballet Boutique is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or purchase products from us.
1. Information We Collect
We collect personal information that you provide to us when you:
- Create an account on our website
- Place an order or make a purchase
- Subscribe to our newsletter or marketing communications
- Contact us with enquiries or feedback
- Visit our website (through cookies and similar technologies)
The types of personal information we may collect include:
- Name and contact details (email address, phone number, delivery address)
- Payment information (processed securely through our payment providers)
- Order history and purchase preferences
- Communication preferences
- Website usage data and browsing history
2. How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Communicate with you about your orders and deliveries
- Provide customer service and respond to your enquiries
- Send you marketing communications (only if you have opted in)
- Improve our website and customer experience
- Comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Payment processors (such as PayPal) to process your transactions
- Shipping carriers to deliver your orders
- Service providers who assist us in operating our website and business
- Law enforcement or regulatory authorities when required by law
- All third parties are required to keep your information secure and use it only for the purposes we specify.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
6. Marketing Communications
If you have opted in to receive marketing communications from us, we may send you emails about new products, special offers, and updates. You can unsubscribe from these communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
7. Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information (subject to certain exceptions)
- Withdraw consent for marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
8. Retention of Information
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Ballet Boutique
157 Walter Road West, Dianella WA 6059
Phone: 08 9375 7508
Email: theballetboutique@bigpond.com